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Scratched and Dull Surface on Stainless Steel Refrigerator Door

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Q. We purchased a Samsung refrigerator over a year ago. The finish is coming off. Yes I use windex to clean it. Maybe that is the wrong product. Also my challenged son used an abrasive sponge on it and caused another issue. Is there anything I can do for this?

Teena Genge
- Na'alehu Hawaii
July 29, 2023
    privately respond to this RFQ   ^
Ed. note: As always, gentle readers: technical replies in public and commercial replies in private please (huh? why?)

⇩ Closely related postings, oldest first ⇩

Q. We inadvertently used the wrong cleaner on our stainless steel refrigerator. We are left with a dull and scratched surface. Is there anything that can be done to restore it to its original finish?

Jody David
- Hollywood, Florida

A. I am sorry to hear about your problem with the fridge. In my line of work I have learned that many chemicals can stain or scar metals. There is one solution that I know will work better than anything else. You will have to put forth some energy, but it will repair the damage better than anything else. You will have to buy a product called jewelers buffing compound [on eBay or Amazon]. You will also need a high speed buffer-polisher [on eBay or Amazon] . It will make a mess in the kitchen, but nothing that cannot be cleaned up. Jeweler's rouge is what jewelers use to clean and shine gold jewelry. It is delicate enough to leave your fridge unscratched when used. Take the high speed buffer and run it on the bar of rouge. This will apply the rouge to the buffer wheel. Have the buffer turning at a medium speed. This will help minimize the cleanup in the kitchen. Using light to medium pressure on the buffer, work a 1 ft. x 1 ft. area. keep the buffer moving and not sitting in one area too long. This will cause a burnish in the finish. After finishing, hand polish with a clean terry cloth [affil links]. I wish you well in your attempt. please let me know how it turns out. If I can be of further assistance, please me know.

John Rudd
- Sylacauga, Alabama

A. Hello Every Stainless Steel Scratch Sufferer!

I was just like many of you, with a brand new $3,000 refrigerator and a number of really ugly scratches! I had a housemate move out and during the process he rubbed something across the door of the refrigerator and scratched it. It looked really terrible, as it was perpendicular to the grain, curvy and over eight inches long. I was sick to my stomach every time I opened the refrigerator because the scratch was at eye level and I saw it catching the light constantly.

I looked at replacing the door at a cost of almost $800, but it seemed too costly. I was resolved to live with it until I found this site. I read all the suggestions:

1. 3M pads (grey and purple)
2. Barkeepers Friend [on eBay or Amazon]
3. Revere copper cleaner [Ed. update 2023: no longer available] Pot and Pan cleaner
4. Cameo [on eBay or Amazon] Pot Cleaner
5. 00 steel wool [on eBay or Amazon]
6. baking soda [on eBay or Amazon] paste
7. jewelers buffing compound [on eBay or Amazon]
8. And Lastly, simple Brasso [on eBay or Amazon] Stainless Steel polish/cleaner

I selected Brasso Stainless Steel Polish since it was the least aggressive and least abrasive item on the list. I worked with a soft cloth and rubbed only with the grain. I did this three times and each time the scratch became more faint. By the last time you could hardly see anything! I am a very critical person and I was very impressed with the result. I don't think my scratches were very deep, so it may not work for severe damages. Scuffs from keys, jewelry or utensils are good candidates for this method.

I was so pleased with the result that I tackled another scratch on my dishwasher. It too was buffed out or easily blended in with the grain.

I will tell you that the Brasso Stainless Steel cleaner is also a polish. This means that the area where you work may become more lustrous that the rest of the stainless steel. To resolve this I just polished the whole panel after buffing out the scratch.

When you are done with the Brasso, follow up with Magic Stainless Steel [affil links] or even WD-40 [on eBay or Amazon] ! to remove the fine grit and debris created while polishing. I know it's hard to believe but WD-40 really works to clean off the stainless steel. The best part about Brasso and WD-40 [on eBay or Amazon] is that they are CHEAP and they are gentle.

Good luck!

Christopher Cioff
- New Brunswick New Jersey

(pack of 8)


(affil links)

thumbs up signOh my god! Thank you so, so, much for your Brasso tip!

I stupidly scratched my Siemens fridge door with a metal sponge - daft, I realise but I was very tired after hours of cleaning

Anyway, I was convinced that I would have to live with this eyesore for years to come until I cam across this website. I didn't use Brasso, I used a similar product I already had at home (John Lewis Silver Polish - (their version of Silvo [on eBay or Amazon]) and boy did it work! The circular hair-line scratches COMPLETELY disappeared. I applied it with a kitchen towel. Tentatively at first but with more gusto as I observed improving results. I finished off with olive oil and voila, my fridge was as good as new.

Good luck!

Bebe Arnos
- Aberdeen, UK

thumbs up signOMG, the Brasso [on eBay or Amazon] worked! Thanks for the tip.

C. Beaulieu
- Canada
September 26, 2008

Q. I am regretting the day I purchased my stainless steel gas range. But know it's too late! I need help! I have it set in an island which is hard to hide and it is getting really dull and around the gas ranges it is getting ugly brown stains what can I do to fix this?
Any suggestions are greatly appreciated.

Melly [last name deleted for privacy by Editor]
personal - Mission Texas

Melly, here is our Christmas gift to you. Our product, Scratch-B-Gone for Stainless steel has been used on just this problem hundreds of times and with great results. Our homeowner kit will let you resurface your range top and remove those unsightly stains, and remove unwanted scratches, quickly and like a pro.

Good luck and wishing you a Happy New Year.

Barry Feinman
Barry Feinman
supporting advertiser
Carlsbad, California

Q. HELLO ! I have a stainless steel kitchen (cupboard doors, drawers, cooking table etc). My house-wife have just ruined it by using an abrasive sponge which has left circular scratch marks in some places, vertical ones in other. I can't change my kitchen as I only bought it a couple of years ago... I live in New Caledonia, and I don't know what products I'll be able to find here to take the scratches away or at least improve their aspect. I should be able to find Brasso type of polishes. I just wanted to be a 100 % sure before trying. My kitchen is already a mess and I don't want to make things worse.
Thanks for your help.


Ed. note: Please also see our FAQ, "Repairing scratches in stainless steel refrigerator doors".

Q. My stainless steel fridge got etched by a CLR [affil links] type product. How do I fix this one?

Jill Seifert
student - Minneapolis, Minnesota

A. Before you try anything else, try Brasso [on eBay or Amazon] metal cleaner. It worked great to remove light scratches on stainless steel.

Gary Lakin
- Virginia Beach, Virginia

Q. I used a silver pot and pan cleaner to clean my fridge and after I wiped it off I had a lot of circular marks on the door what can I use to get the scratches out.

Audrey Jesso
housewife - Canada
January 29, 2008

Hi Audrey, you can get Scratch-B-Gone throughout Canada at Reliable Parts. Our safe and easy-to-use kit will remove CLR or bleach stains and surface scratches.

Barry Feinman
Barry Feinman
supporting advertiser
Carlsbad, California

Q. I have a stainless steel fridge. I wanted to keep a calendar on it and since it's not magnetic I had the bright idea of using a suction cup. After a few a months I removed it. I cannot get the suction cup ring stain removed. Help!

Karen Heaning
home owner - Fort Pierce, Florida
March 1, 2008

Q. I was working and the girl said that her fridge was scratched badly top to bottom! And her fridge is a Kenmore type and I don't know what to do. And if I buy her a new one it will cost about $1,200. What should I do?

Marcia Santos
product designer - Delran, New Jersey
December 13, 2008

Q. Hello please can anybody help me....

We installed a new kitchen last year which cost more than we could afford. I cleaned my stainless steel hob with a detergent, which I sprayed on and left on, then I totally forgot all about it. When I cleaned the detergent off.. it had marked my hob, it looks like it's taken the top layer off, now I'm left with great big black discoloured stains on my hob... please can anybody help me, my hob constantly looks dirty and I'm so gutted.

Caroline Hartery
home - Wales
July 31, 2009

Q. HELP! My new stainless steel range is discoloured at the bottom and I believe it is from an all natural cleaner I have been using. I use it on the floor and some must have splashed onto the range. It consists of water, vinegar [in bulk on eBay or Amazon], baking soda, lemon juice, and two essential oils (citrus and tea tree). I purchased a stainless steel cleaner and polish (ZEP) and it has not removed the discolouration. Any ideas of how I can fix this?

Corrie Clutchey
- Vancouver Canada
September 19, 2010

Q. I have a stainless steel refrigerator ... I used [on eBay or Amazon] the other day to clean and it left a white stain just where I sprayed ... Any idea how to remove this stain?... Pleas help!

Maria M. [last name deleted for privacy by Editor]
housekeeper - Blackstone, Massachusetts
October 12, 2011

thumbs up signI used an abrasive cleaner on my stainless steel hob on Christmas Day (I didn't realize how abrasive and unfortunately left it on for about an hour) thinking that it would lift all the debris for cleaning later. The cleaner removed the shine from the surface where I had sprayed it so it wasn't even. I read on your site about the use of Brasso and Hey Presto it has worked admirably, not perfectly but I will continue to apply until I am happy with the finish. Brasso [on eBay or Amazon] is much cheaper than a new hob!! Thank you.

Karen Harris
- South Wales, UK
January 5, 2012

Q. Someone in my church used a wrong cleaner on top of our stainless steel drinking fountains. Its has eaten away the finish in parts what should I do to fix it?

Casey Cocks
- Somonauk, Illinois
March 5, 2012

Q. My 6 year old GE Profile SS fridge has always been relatively easy to keep clean. Today, someone used Pledge Multi Surface on it, and it is a mess. I have tried [on eBay or Amazon] , club soda, Mr. Clean Magic Eraser. How do I get this nasty, greasy, and very smelly product off the fridge?

Paula Migliaccio
consumer - Barrington, Rhode Island, USA
October 24, 2012

Dull smudge swipes in my stainless steel fridge

Q. I have I inadvertently used some cleaner on my fridge that has left ugly dull smudge swipes on it. No amount of rubbing will take them off. Whatever I do as soon as I finish they come right back. Is there ANYTHING I can do or use to remove them.

Linda Fox
November 26, 2016

Q. I also have dull "stains" in the center of my stainless steel elevator door. It's like someone used an acid cleaner on it. It's not scratched. It's somewhere between stained and etched. I've used stainless cleaner/polisher but the stain comes back. Definitely ugly. Any ideas about how to fix it?
It looks like the original finish is long grain.

Dave Pierson
- St. Paul, Minnesota
July 10, 2017

Q. Linda, Dave,
I'm dealing with the same problem. Did you ever find a solution?

Lolo Wright
- Palm Springs, California
August 15, 2023

Q. I have a brushed stainless steel oven and I noticed it was impossible to get off my the oil and other splatter stains on the front part with the ignition dials. I put some apple cider vinegar on it to clean but that did not remove it so I cleaned it with the pad part of the sponge. That got it all off but now I noticed that part I scrubbed is now shinier than the rest (while still maintaining the brushed look). How do I make it more dull looking to match the rest?

Nicole Martino
September 16, 2017

Q. Tried removing scratches from my stainless fridge by using a scratch kit bought on line. It left dull smudges from the circular motion used. Anything I can use to fix it?

Stacey Olson
- Dickinson North Dakota
February 2, 2018

Heat stains on stainless refrigerator because air conditioning was off

Q. I believe I have what are 'heat damage' stains on my brushed stainless steel refrigerator. We had our air conditioning turned off for 6 months when we went north. It is very discolored. Can anyone please give us some advice? It is unsightly. Thank you!

Carol Halpin
- Punta Gorda, Florida USA
January 8, 2019

A. Hi Carol. Maybe the discoloration is rust rather than heat stain?
I'm not saying you're wrong; just that as a Northerner I've never heard of 'heat damage stains' to stainless steel at house temperatures. I suppose there are materials in a house like waxes, adhesives, furniture polishes, etc., that could volatilize and deposit onto stainless surfaces.
Usually, when you have one stainless appliance, you have several ... how does the stainless dishwasher, stove, or microwave look?


pic of Ted Mooney
Ted Mooney, P.E. RET
Striving to live Aloha - Pine Beach, New Jersey
January 2019

Q. Thank you for responding Ted. Being the expert here ... after your questioning the SS being damaged by lack of air conditioning, makes me think it wasn't. All I know is that we came back to a discolored refrigerator. Maybe the Brasso [on eBay or Amazon] is the route we should go after all? I just didn't want to do anything too invasive. BTW, I did put 'Cameo' cleaner on a magic eraser but the result was a lighter SS. Is that even possible? Is it even possible that my whole darned fridge is discolored and should be this lighter color SS? It came with the house when we bought it so I don't know what it originally looked like. Thank you :-)

Carol Halpin
- gorda, Florida USA

A. Hi again Carol. I don't claim to be an expert on stainless steel refrigerators. But if the Cameo and Magic Eraser removed what you considered as the stain, and it didn't scratch the refrigerator, I'd continue with it. Cleaners like that don't stain or bleach the color out of stainless steel to a 'lighter SS'; so the shade you got is what you should have got, as long as you rubbed in the direction of the brush finishing, if any :-)

Other readers should be careful about "Cameo" though! What often happens is if a brand name gets traction, the company holding the trademark on the name tends to start slapping it it onto everything across their product line. There is a Cameo cleaner for Aluminum & Stainless Steel, and one for Copper & Brass & Porcelain, and possibly others. Your success with one on your particular grade of stainless steel doesn't mean other readers can necessarily simply use whatever "Cameo Cleaner" they find on their grade of stainless steel, or clearcoat, or stainless-colored paint. Owners of new refrigerators should always follow the manufacturer's suggestions for cleaning instead.

Luck & Regards,

pic of Ted Mooney
Ted Mooney, P.E. RET
Striving to live Aloha - Pine Beach, New Jersey

Q. I used an abrasive sponge on my brand new dishwasher & a dull 2" x 5" smudge remains. Any suggestion?

Arlene Watts
Retired - Ocala Florida USA
January 29, 2019

Q. I inadvertently used an abrasive on my new stainless steel refrigerator. Wiped it off and the original color has changed to a lighter and brighter color. Door is now spotted in several places, looks terrible. Is this correctable?
Thank you,

Brenda Smith
- Buena Vista, Virginia
September 19, 2021

A. Brenda,
You first need to confirm if your stainless is the raw material with vertical satin hairline grain or does it have some type of coating. If it is coated and you scratched it, you will have to treat it like a car surface. Buff & polish lightly and carefully to remove your scratches.
If it is the raw stainless material with irregular scratches that you put in. You will need some maroon and grey [on eBay or Amazon] pads to correct the scratches; pay very close attention to how straight your strokes are with the pads. Depending on how deep/bad your scratches are, this could take some time.
Do not use your fingers, use the whole pad with the palm of your hand and go straight. You will need to take a larger area to blend it all in.

Mark Rekdahl
Metal Refinisher - SAN BERNARDINO, CA
October 29, 2021

Q. I used a heat gun [on eBay or Amazon] to try to remove a small dent in the stainless steel. I guess I wasn't moving it around enough, now have a brown mark that I have to remove. Any thoughts or suggestions?


Doug Kobs
- Rosemount Pennsylvania
March 4, 2023

A. Doug,
The heat discoloration generally isn't very deep. You should be able to clean that up with one of those abrasive scratch removal kits, like the Barry's Restore it all Scratch B Gone or similar.

ray kremer
Ray Kremer
Stellar Solutions, Inc.
supporting advertiser
McHenry, Illinois
stellar solutions banner

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