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topic 1685a

Bad powder coating on wheelchair


I use a wheelchair. It has aluminum rims. The paint has flaked off and my hands are black from the oxidization (if that's the word.) I need an inexpensive way to handle this problem. the chair is only one year old and this is not in the warranty. I was told about powder coating... rah rah rah ...and am told that will cost an arm and a leg, about 1/3 of what I paid for the chair and have also been told that it isn't a permanent solution. The rims will still nick and the aluminum will be there again.

Mae Tennisco
- Canada


Unfortunately, it may very well cost 1/3 the price of the chair to powder coat the rims, as you have been told. The problem is that when an item is mass-produced, the labor cost for powder coating is not terribly high; but when someone wants one or two of something powder coated, the amount of labor involved can be very significant and costly.

As part of the metal finishing industry, we find the kind of problem you are having an embarrassment to us. We are not supposed to make garbage and then hide behind small-print warranty exclusions. If the powder has come off, they weren't powder coated properly.

So if you would mail us (523 Springfield Ave., Pine Beach, NJ 08741) photocopies of the relevant documents (manufacturer contact info, receipts, and the warranty exclusion), we will be happy to write them and enclose a copy of this web page. We're not experienced consumer advocates, so we won't promise any results, but we will be happy to write them.

Ted Mooney, Teds signature
Ted Mooney, P.E.
Pine Beach, New Jersey

February 17, 2010

I have a disabled friend that has a problem similar to the one posed by a woman who wrote in about getting black oxidation on her hands from her wheelchair rims. My friend ends up with black streaks all over his face by the end of the work day, almost every day. Like most wheelchair users, he is not able to replace every part each time some little thing happens. And even though the black marks are an annoyance, the rims are still in decent shape and usable. So, as an outsider to those who are bound to wheelchairs, I would like to see if a viable inexpensive alternative coating has been arrived at that these people can use to solve what seems to be a very common and yet costly problem. I know nothing about what would work well that would bond to aluminum, but there must be something out there that could be applied without too much trouble or cost. Would something like Rhino liner work? Thanks on behalf of everyone I could hope to help.

Curt Flory
friend of victim - Lubbock, Texas

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