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topic 4148, p3

Removing scratches from stainless steel appliances, p3

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An ongoing discussion from 2007 through 2015 . . .


thumbs up sign I just wanted to thank Cary from Toronto for recommending the Revere copper cleaner [linked by editor to product info at Amazon]. While it didn't completely remove the scratches/rub marks (yes, I too used the wrong side of the stupid sponge) it helped tremendously. Now you can only see them in certain light which is a huge improvement. One note, the directions say to apply it in a circular motion, obviously you want to apply it with the grain of your finish. With shipping I think it cost around $7, so it's a much cheaper alternative to some of the other products out there. Hope this helps.

Josh Cox
- Omaha, Nebraska

January 4, 2008

A. If you have an "etched" water/liquid drip down your stainless appliance or on your sink, try this solution:

1. On a wet paper towel or cloth, place a large amount of baking soda [linked by editor to product info at Amazon]. Gently yet steadily rub baking soda over drip going WITH the grain. Once entire drip is repeatedly covered, continue rubbing baking soda over entire panel or appliance. This creates uniformity throughout the metal.

2. Use Windex Multi-Surface spray or similar to remove excess baking soda and provide a clean surface (might I suggest not using regular Windex as a substitute). If drip "etch" is still visible, repeat steps 1 and 2 until unnoticeable.

3. Use Stainless Steel Magic [linked by editor to product info at Amazon] (usually comes with stainless appliances) or equivalent polish to seal and finish the job. Be sure to thoroughly buff off the polish when it first dries so you do not leave streaks.

4. Step back and enjoy your dripless appliance.

This process has worked for me on both a Bosch dishwasher and Frigidaire refrigerator. The refrigerator gets especially bad drip marks because of the in-the-door water system. When I get sick of looking at them, I do this.

I use the exact products mentioned so alternative products may not lead to the same results. Also, this does not work very well on removing scratches so I would not recommend spending the time on this for that reason.

So I hope this helps at least SOME people here! Happy scrubbing!

Sarah Hadeka
- Millersport, Ohio

January 7, 2008

Q. I recently updated my kitchen with granite counters and brushed stainless steel appliances, sinks & faucets. I love the look and want to keep them looking great. Reading all your e-mails has made me realize that scratches and water marks could be a real problem, and I am already aware that the rings I wear could be potential stainless scratchers, so am trying to be careful as I use and and clean my appliances and sinks. I have already scratched my primary kitchen sink, either with my ring or a scouring pad (too late I realized that scrubbing dishes in the sink with this pad would result in inadvertent sink scratches).

Over the holidays I stayed at a Hampton Inn in Chincoteague, VA where I admired the spotless stainless steel sink in the bar area of my room. I asked the manager how they kept it so spotless. At 5 years old, it looks better than my month old sink. He gave me an almost empty can of a product that they use, and said they use it every time they clean, and they swear by it. It is called Sheila Shine [linked by editor to product info at Amazon]. Has anyone ever used this? I tried it on my sink, and while it doesn't get rid of the scratches, it certainly shines up the sink. I am wondering if repeated uses, especially on the my KitchenAid refrigerator or GE Profile stove and microwave, could have any negative impact - i.e. buildup, etc. Would appreciate any feedback from anyone who has used this product, before I go online and buy any.

Susan Hale
- Stevensville, Maryland

January 7, 2008

Q. To clean the paint from the paintbrush, my paint contractor scratched my double stainless steel sink.

I was hurt and very angry. I have been living with these scratches since June 2006. I see your comments on Scratch Be Gone. Do you think that will help or be too abrasive?

Hoping to see my sink free from scratches again!

Janice Rosier
homeowner - Elkridge, Maryland

January 12, 2008

Hi Susan and Janice, if you'll let me I'd like to tout the laurels of our Scratch-B-Gone kit. Janice, you've lived with those scratches much too long and if you want to remove all of the scratches Susan then the answer is Scratch-B-Gone. Please don't just take my word for it but read more about what others are saying and actual pictures at our website (link above). Scratch-B-Gone is the only recommended product for complete refinishing and scratch removal of all 'real' Stainless steel appliances, sinks and grills. Sheila Shine is a very good product but one thing most tend to do is leave a layer of film behind and it tends to get oily. If you use this, be sure to wipe it all off for better results and handling. The makers of Sheila Shine also recommend this. Best to both of you.

Barry Feinman

Barry Feinman
Restore It Yourself, Inc
supporting advertiser
Carlsbad, California

restore it yourself banner

January 13, 2008

Q. Has anyone tried to buff out scratches in a stainless steel sink using finest steel wool? I would like to know if this would work for otherwise new sinks with minor scratches from pots and pans.

Anne Moffett
- Indio, California

simultaneous January 16, 2008

A. If you can find fine Bronze Wool [linked by editor to product info at Amazon], it might be worth a shot, Anne. But steel wool can cause stainless steel to rust. Before a stainless sink is shipped to you from the factory it undergoes a special 'passivation' treatment in acid designed to dissolve any microscopic particles of steel that may become attached in the manufacturing process.

Ted Mooney, Teds signature
Ted Mooney, P.E. RET
Pine Beach, New Jersey

January 16, 2008

A. Ann, I would suggest not using steel wool when trying to bring about this repair particularly in a water environment as any particulate dust left behind will rust and stain your sink. All the best.

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

January 19, 2008

Q. Hi,

I did a stupid thing and got mad because I could not get a few stains off my stainless steel dishwasher and used the green scrub side of an everyday sponge and ruined the finish. I read all the articles, went to Home Depot and only found Scratch Away for stainless steel sinks so I thought what the heck stainless is stainless. It included about 5 different small sandpaper finish pads. It was tough for me to bring myself to use this on my dishwasher but I had no choice so you basically scratch the entire surface until you come down to the fine sandpaper finish pads. Then polish. Well it got the scratches out! BUT the finish is smeary; I tried Brasso to see if that would help, vinegar like one person said. But it still is smeary. Any suggestions?

Barb Springer
- Buffalo Grove, Illinois

January 23, 2008

Hi Barb, as you stated Scratch Away specifically states for use on sinks only. This is due to the prolonged and tedious process of cycling through the many abrasive pads to get scratches out. The manufacturer actually will tell you not to use their product on appliances other than sinks. This is because you will have to do the whole surface to get the remain to match in color and texture. Assuming your dishwasher is 'real' stainless and doesn't have a clear coat film, Scratch-B-Gone will help you repair this problem. Hope this helps. All the best.

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

February 19, 2008

Q. In 2006 I bought all new GE Profile Stainless Steel appliances for my kitchen. I LOVE them! They are a brushed stainless with, what I call, a satin finish.... just gorgeous. I clean them daily as needed with Stainless Steel Magic [linked by editor to product info at Amazon], and once a week I go over them thoroughly applying the stainless steel magic with a paper towel and then "buffing" them with a lint free towel. Since I bought these I have made a fuss about putting away any Scotch Brite sponges with the green pad on one side, before I have company, for fear that a well intentioned relative might scratch any of the appliances. And my husband knew this! Well, on Sunday I went out and came home to my husband telling me how he emptied and reloaded the dishwasher for me...only to notice that he SCRATCHED the front of my dishwasher in 2 places! He rubbed up and down and side to side! AHHHHH! After reading the tips here, I tried Revere Copper and Stainless Steel Cleaner on one of the scratches. Big Mistake! The scratch is still there AND the cleaner appears to have created another noticeable "patch", which is larger than the scratch, where I used it.... almost like it rubbed a "top coat" off the finish. I'm sorry I touched it!

Kathy Orehostky
- Jackson, New Jersey

February 20, 2008

Q. All of these suggestions sound great, and I am eager to try one. But what can I do for a fridge that has "faux" stainless steel on its doors? I do not know what the material is made of. It looks like stainless, but a magnet cannot stick to it. Any suggestions?

I, too, tried to remove the sticky glue the manufacturer used to attach the product specs, and ended up scratching the surface, against the grain no less.

I may try one of the buffing products such as Brasso [linked by editor to product info at Amazon] or Barkeepers Friend [linked by editor to product info at Amazon], but am hesitant to actually use one of the Scotchguard or 3M pads b/c the fridge is not actually a metal. Any suggestions would be most appreciated.

Emily Bates
- Birmingham, Alabama

February 22, 2008

A. Hi Kathy and Emily, sorry to read of your dilemmas.

Have you read the blogs discussing our Scratch-B-Gone product?

Let me address each of your problems and possible solutions. Emily, you write that the appliance is non-magnetic yet you call it 'faux' finish. In fact, 'real' 304 Stainless steel is Non-magnetic; where as, those refers which hold magnets are actually steel frames with a protective finish or synthetic skin wrap. Why do you say it is not real? Was it sold as 'finger print or smudge-free'? If so then it may have a clear coat, protective finish. And for you Kathy, GE Profile is usually 'real' Stainless steel unless it is sold as "Clean Steel", their name for a coated finish. Is this the case? I suspect you both have 'real' Stainless but have used poor repair solutions which have 'burnished' the surface repair and created typical bright spots. If this is true them our Scratch-B-Gone will fix these problems. Since I get a lot of inquiries about "How Do I Know If I Have A Coated or Imitation Finish", we have put together a pretty thorough review of manufacturers with coatings and quick tests you can do to determine if your appliance has a coating. You can find this on our website. From our home page you will be directed to a test page. Please feel free to contact me to discuss when in doubt. While there also look at our many safe cleaning products for Stainless and whole kitchen. All the best!

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

March 9, 2008

Q. I just got a KitchenAid SS side-by-side fridge (KSRG22FTSS). It looks great, but I just noticed that there are small scuff marks and a light scratch on one of the doors. The marks are right near where the handle meets the door, and I'm 99% sure it was caused by the manufacturer (scuff marks are in the shape of the handle). These marks are barely noticeable but they make me love my fridge less. :( I am a VERY picky person (and it drives my family crazy sometimes).

Should I try something like Scratch B Gone? Is it available in Canada (I'm in Toronto)? The thing is, I've tried using various scratch-removing methods on other products before, but the end result is usually a patch that looks shinier/duller than the original. This has me really worried, and I see reviews that suggest that this has happened to some people with Scratch B Gone. Again, the scuff marks and scratch are small and can only be seen up close and when the light catches it at certain angles. I'm worried that I'll end up making it look worse, with an off-finish patch visible from far away.

Jerry Ko
- Toronto, Ontario, Canada

March 18, 2008

Q. I've got an Elkay SS sink and it is less than a week old and my mother-in-law (yes the dreaded mother-in-law) cleaned a crock pot in it an there are some minor scratches. I tried barkeeper friend and some 000 steel wool with veg oil and there are still some minor scratches. Will Scratch-B-Gone work in this situation? Do I need to do the whole area, or just the scratches?

Phil Hartzel
- Scranton, Pennsylvania

March 23, 2008

Happy Easter Phil. Thanks for asking specifically about Scratch-B-Gone. Yes, Scratch-B-Gone will work very quickly to fix these scratches. Scratch-B-Gone re-scratches the original grain and returns a new finish to the damaged surface. No you won't have to do the entire surface as our proprietary formula, Ultra Shine, quickly oxidizes the locally refinished surface to match surrounding surfaces. Our process allows you to locally restore a scratch with remarkable results..Have a nice Easter.

Hi Jerry, the Scratch-B-Gone process is designed to successfully remove light scuff scratches from Stainless while chemically blending the repaired areas to closely match surrounding surface tone. We have had hundreds of success ourselves and hear successes of those who have used Scratch-B-Gone on problems like yours. Thanks for specifically asking about Scratch-B-Gone.

It is now the only manufacturer recognized restoration products for Stainless appliances, sinks and grills. All the best

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

March 25, 2008

JA. Just yesterday I scratched my Frigidaire refrigerator with one of those "hard surface" kitchen sponges. I wasn't thinking. I think my surface is faux like one of the previous posters.

After panicking I decided to use the Zep Stainless Steel Cleaner we had on hand and IT WORKED! I'd be lying if I said you couldn't see the scratches at all anymore, but it made a HUGE difference. I can't see the swirls unless I'm really looking.

If you can't find it I would guesstimate it works similarly to WD-40 [linked by editor to product info at Amazon] which I saw referenced on the forum a few times. Both are oil based so I would recommend starting there if you have a fridge similar to mine. Good luck!

Stacey Blalock
- Atlanta, Georgia

March 26, 2008

Q. I have a 72" GE Monogram Refrigerator and Freezer. The housecleaning company I have been using must have used a scrubbing pad or a dirty cloth the last time they cleaned because now I have swirly scratches all over the units. I just ordered the Scratch B Gone but after reading the postings, I am a little worry about some of the people who said the product made it worst. Honestly, I would not care as much if it doesn't work as much as I care about it getting worse. Should I be worry? The scratches are very very light, almost like the swirly marks on a car.

Ellen Martin
- New Hyde Park, New York

April 10, 2008

A. Some years ago I had a dog do a number on my stainless range. He chewed the corners of the drawer and the door. Talk about a death wish, but lucky for my furry friend I love him and what the heck he didn't get what he did? I had nothing to lose the stove looked like I dragged it from the trash. I took wet - dry sandpaper the black paper, wet it and started sanding. The teeth marks in some spots were deep, I could not believe it but I saved my stove. I them buffed it with fine steal wool used for furniture polishing. If your marks are deep you might want to try this. My stove lives on and is almost back to new.

Kat Mills
- Denton, Maryland

March 30, 2008

Q. I have a stainless steel refrigerator that has many hard water spots and streaks where the external ice maker and water dispenser are. That half of the refrigerator is a mess. I have tried full strength white vinegar, soft scrub, pure water, stainless cleaner, with no luck. I have searched all over the internet for answers - no luck there either. I have no clue at this point how to clean the hard water (calcium deposits in our water) from the doors. Does anyone have a way for me to clean this and to keep it clean.


Sharon Schulte
buyer - Mesa, Arizona

April 2, 2008

Q. Question for Barry (or any other expert) regarding my stainless steel. I have a GE Monogram Fridge and Double Over; GE Profile Gas cooktop and microwave; and Kitchenaid Dishwasher. Can I use Scratch B Gone on these surfaces? I am looking for a weekly (or ever more frequent) cleaning product that won't dull the metal, removes all the various stains and takes out the minor scratches. Sounds like this is the product for me but want to double check before hurting my brand new appliances. Appreciate your timely response.

Carolyn Kilkenny
- Darien, Connecticut

April 20, 2008

This answer is for both Sharon and Carolyn. Scratch-B-Gone will work safely to remove those nagging water streaks from the calcium off of your doors. We also have a new product at our site called XHS or Xtreme Hardwater remover which we are soon to launch which is very effective in removing hard water mineral deposit while being safe to Stainless. As to your question Carolyn, Kitchenaid products are good candidates for Scratch-B-Gone as is GE Profile. Again, don't use Scratch-B-Gone on any appliances sold as 'CLEAN STEEL' from GE; 'SATINA' from Whirlpool/Kitchenaid. Check the model # and look for an "SS" as the last letters in their sequence. This stands for Stainless steel. Their Architectural Series has a Monochromatic Stainless but this is not the same. When all else fails look to our website for a downloadable Quick Test guide for determining if Scratch-B-Gone will work on your surface. Thanks and best of luck.

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

April 23, 2008

A. I just wanted to let everyone know that Scratch-B-Gone does work. After much investigation, after my refrigerator was scratch by a housekeeper with steel wool, I decided to try it. It took 10 minutes to do and looks like brand new. I am impressed with this product. It's worth the money. Its very easy to do also, you just need a little elbow grease! I am not in any way affiliated with this company or product.

Jennifer Lavi
- Bloomington, Illinois

April 30, 2008

Q. We have not-too-deep ugly scratch going against the grain right in the middle of the fridge. After checking out the Scratch B Gone site, I don't think I can use it because I have a Frigidaire "Easy Care" fridge. But "Easy Care" does say it is "genuine stainless steel," but is magnetic, and it does leave fingerprints, just not huge ugly ones I've seen on other ss appliances. So to Barry or anyone who has gotten scratches out of an "Easy Care" appliance - what can we do? I was very hopeful until I got to the 3-step-test. :(

Nicole Parsons
- Hartford, Connecticut

May 1, 2008

A. Hi Nicole..thanks for considering and mentioning Scratch-B-Gone for your repairs. Since you've done a good job at researching this issue, I will ask you to do one more test. Find some metal polish under your sink (i.e., silver, brass polish). Put small drop on towel and rub in corner of door in direction of grain. If uncoated then will turn black on cloth. If this happens then Scratch-B-Gone will work for you. Magnetic quality of metal indicates that we're working with 430SS not 304SS and it is probably coated to reduce printing and reduce rust potential. All the best...please post your results. I'll be reading.

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

May 18, 2008

A. As a follow up to all of the posts concerning scratches in stainless steel appliances, I too, managed to scratch my fridge with an abrasive type cleaner. After reading the posts, I tried to double check with an appliance store, Sears, Home Depot, Best Buy, to see if they had an recommendations. Big waste of time... Long story short, I bought a 150 grit sanding sponge from Home Depot and went with the grain of the stainless steel and completely took the scratches out. Polished it up and the fridge looks like new again.

Brian Zeeb
- Ankeny, Iowa

May 18, 2008

A. Spots and fingerprints on Stainless Kitchenaid fridge remedy:
I bought a floor model and used the cream that came with the Fridge but it looked worse. I have used the Cream from my Charmglow Commercial Stainless BBQ and it worked like a charm. I cannot find where to purchase it though as it only comes with the BBQ. If you can get some of this, you fridge will look great... I don't know about scratches though. Good Luck!

Mary Rhulan
- Gainesville, Virginia

June 22, 2008

A. I recently built a home and bought a brand new (and my very first!) stainless steel, side-by-side fridge (GE). About one week after receiving it, I opened the door and it accidentally hit a nearby wooden bar stool and it made an awful lengthwise zig-zag scratch (think Charlie's Brown's shirt!). Needless to say, I was absolutely devastated and searched for hours on the internet for a solution. Thank goodness, I found this site and heard about Scratch-B-Gone. I was skeptical, since I read some reviews here that said it just made the scratches worse, but I knew I couldn't live with the scratch so I decided to try my luck and bought the .75 ounce bottle. When I received it, I used the finest grit pad that came with the kit (the grey, unwoven one) and applied the solution. I worked the pad VERY gently up and down with the grain and to my absolute shock, the scratch was becoming lighter by the second! Within about 5 minutes of careful working, I had completely buffed out the scratch. When I stepped back, however, I could still see a very slight "dullness" across the area where I had buffed (it was really no big deal, but I'm a perfectionist and wanted it to look EXACTLY as it did the day I got it a week before). I just applied a bit more solution to the pad and worked up and down about 6 inches above and below the scratch to camouflage it and within a few strokes, it worked like a charm! There is absolutely NO evidence that a scratch was ever present or that any buffing had been done. It looks like it did the day I got it. Granted, it was definitely not a deep scratch, but I am very pleased with the product and recommend it to anyone with a similar problem. One word of note: the directions say that you should apply some solution to the surface with a rag first and if the rag doesn't turn black, you shouldn't use it. This is not always the case. I applied the solution with a rag and it did NOT turn black or change colors at all. I was very disappointed since I really wanted to use it. I called the manufacturer and they confirmed that it was indeed real stainless steel and that it did not have a protective coating, so I used it and am very happy I did!

Lisa Jones
- Cleveland, Ohio

July 6, 2008

A. I've looked through a lot of this thread with no real answer, so I finally decided to "bite the bullet" and just do it the way I thought might work . . . and I was right (for a change).

Some thoughtful person, following a party at our home decided to clean our expensive stainless steel DCS stove and oven with a Scotch Brite pad. Needless to say, Scotch Brite IS NOT a good way to clean anything stainless steel! Fortunately our good Samaritan realized very quickly that it was a really bad idea. Unfortunately, the stainless was marked right in front of the burners. My first thought was automotive rubbing compound or polishing compound, and I tried it, realizing it was going to take hours to remove the scratches, and I was going to end up with a shiny spot on the stove.

I checked this thread and really didn't get any help, but a whole lot of confusion. (Here's the "bite the bullet part). I have some wet and dry auto paint sandpaper in a variety of grits, so I used wet (Yes, you put water on it) 400 grit waterproof sandpaper and a good quality sanding block to try to rub out the scratches. I realized in about two minutes that I was on the right track, since the scratches were gone, however the stainless was a bit too shiny, so I hit the area with 320 grit on the sanding block. It turned out great, although still just a bit smoother finish than the original, but my fiance loves it, so I didn't drop down to the 280 grit, which would probably be the right one.

Long story short: Get a good quality automotive paint sanding block and a variety of waterproof automotive paint sandpapers, then start with about 400 grit and move down until you have the one that matches your finish. You might not have to use the sanding block on a surface that isn't flat, but I'd recommend it strongly on any flat surfaces.

Once I started rubbing out the spot using this technique, it really did only take about two minutes. The second shot with the 320 grit took a whole 30 seconds and the stove looks like new (which it is)!

It's cheap, easy and quick and you don't have to search for any magic potions!

Congratulations, you found the right answer!

Chuck Whitten
- Nevada City, California,

July 13, 2008

Q. I will follow up on the remedies for scratch removal on the "brushed stainless steel" areas, but I have a problem on the highly polished/mirror finished, smooth perimeter of my sink. It has some scratches (naturally from pots and pans)and also a "bloom" of blue and subdued rainbow colors that disappear momentarily when polished but never permanently. Hopefully someone else has already found a solution to this situation. Thank you in advance for your help.

Ronald Haslock
- Westbank, BC Canada

July 30, 2008

A. Hi Ron. The mirror or bright polish you speak of is created by high speed buffing process with compounds. As a service company we have done this hundreds of times. This is quite simple to resolve but you will need to purchase a few things.

adv.: Contact us at above banner link to discuss the process. For your brushed grained finish of your tub and basin, Scratch-B-Gone is the proven solution for all leading manufacturers of sinks, appliances and grills. All the best

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

September 7, 2008

Q. HELP! Just moved into our new home, new SS appliances in the kitchen. The problem is with the KitchenAid refrig. Trying to do two things at once I opened the microwave pull down door and the freezer door swung open at the same time and caused a 2" scratch diagonally across the grain at the top left side of the freezer door. I am just sick by this. Any suggestions? Thank you in advance.

Cissy Sullivan
- Marengo, Illinois

September 11, 2008

Cissy, Scratch-B-Gone is your ONLY answer to fix this problem.
All the best...

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

September 28, 2008

A. Someone asked about removing the adhesive from all the stickers the manufacturers put on the appliances. I have a GE Cafe Fridge and got the adhesive off with Goo Gone [linked by editor to product info at Amazon] (one of my most favorite products anyway), the spritzed it with Fantastic to remove the grease. Using a soft cloth towel. No paper towel. It worked just fine.

Looked good until my cabinet installer used the fridge to help stand up and left hand marks all over it. My first venture into stainless appliances and I am holding my breath. Such tender care required of a laid back housekeeper like myself.

Karen Anderson
- Morgan Hill, California

November 22, 2008

A. Scratch B Gone takes the finish off of your not use. I wish I had my fine scratches back, now I have a huge dull cloud that stands out like a sore thumb. We used the finest grain paper for brushed stainless steel and followed the directions precisely. You are better off just calling your manufacturer.

Daniela Poliska
- Chester, New Jersey

November 26, 2008

Q. Can scratch begone be used on Wolf stainless steel cook top. MY vent is brushed but the area below it that is scratched looks shiny. My crates scratched the back of the cooktop when we were cleaning and replacing the crates. The vent is separate from the cooktop.

Deborah Driskill
- Birmingham, Alabama

December 7, 2008

A. I used baking soda w/ water to clean my rust, water spots, & drops off my stainless steel ref. Followed by WD-40 [linked by editor to product info at Amazon] to add the shine. It worked excellent. I want to think everybody who suggested this. I didn't cost me a thing because everything was already at my house.

Kim McDaniel
- Los Angeles, California

December 14, 2008

thumbsdownThis is all crap. I have stainless steel products and have used the advice of you people - from the steel wool to the WD 40 to the baking soda. NONE of it works! What you have to realize is: if you bought stainless steel and it gets scratched - tough. nothing will restore it to its former standard. Rubbing and sanding makes it far worse and diminishes its overall surface effect. Stainless steel is for kitchen showrooms and people whose appearance of a kitchen is more important than its functionality. We all bought into the illusion. There is NO PRODUCT that can keep it maintained or preserved. I am angry at the nonsense on this site. I cannot remove any scratches and scuff marks from any of my stainless steel products, coated or not coated, no matter what product or technique I use, without doing severe damage and basically having to refinish the entire surface again. This is what they don't tell you: you have to strip the metal back below its manufactured surface and it still looks like crap after hours of work. Live with the scratches! Replace the appliances. These are your options.

Lily Tryon
- NY, New York

December 13, 2008

Hi, Lily. Sorry for your troubles! I agree with you that stainless steel / pseudo stainless steel / imitation stainless steel is absolutely not a robust finish. My appliances are painted and I am very glad they are.

Still, while you have been unsuccessful with your particular scratches on your particular appliances, using your techniques (and a number of other people on this thread have reported the same lack of success) -- that doesn't mean that no one has ever been successful and that the many people who reported success are all lying to deceive you and make you waste your time. Rather, it means that the approach they suggest offered them sufficient improvement with their particular scratches on their particular appliances that they have generously shared what they learned.

Therefore, "Thank you all for spending your time unsuccessfully trying to help me" would have been a more appropriate response to their attempt to help you than "This is all crap". :-)

Have a better day tomorrow. Regards,

Ted Mooney,
Teds signature
Ted Mooney, P.E. RET
Pine Beach, New Jersey

December 17, 2008

A. I used the scotch brite method with the 409 and it left a blotch on my fridge like Matt had on his post. It clearly changed the color or took off some varnish on the LG fridge and now I had two colors going. However, it did take out the scratches very well. Then I took soap and warm water to the "entire" fridge and it must have removed the coating all over because it looks 100 times better than before we had the scratches. We purchased this fridge with scratches for a discount and now we are very happy. Matt try soap and warm water and then dry with a microfiber cloth and see if that helps you out.


Jim Haworth
- Highlands Ranch, Colorado

January 23, 2009

A. I too am a big fan of Goo Gone [linked by editor to product info at Amazon] and similar products for removing stickers and labels, etc. and the messy residue they leave behind. I've had a lot of success with a product called Quickie brand Professional Gunk & Goo remover. I think I got it at Home Depot. It comes with a plastic scraper that fits right over the small bottle. You dispense the product right on to the scraper as you use it, and the gunk comes right off.

Connie Macchione
- Vancouver, Washington

sidebar January 25, 2009

I wouldn't bother to try another Scratch B Gone product. I bought the sister product for a few very minor scratches on my car and it doesn't work at all. Not a bit of difference. It's like rubbing water on a scratch.

Chris Ajhar
- Easton, Pennsylvania

January 25, 2009

Hi, Chris. This thread is ludicrously long even without going off topic :-)
. . . but you speak of a "sister product". What reason do you have to believe that there is any relationship between Scratch B Gone and the product you used to try to fill scratches in auto paint?

I don't see any product called Scratch B Gone for repairing auto scratches (I'm not saying the name was never used by any other party, but I don't find anything like that with search engines).


Ted Mooney,
Teds signature
Ted Mooney, P.E. RET
Pine Beach, New Jersey

January 30, 2009

A. I purchased a GE Cafe stainless steal refrigerator for a discount price due to its scratches. After some research, I tried Scratch B Gone on a stainless steel trash can first (it looked about the same type of finish/grain). I then moved on to the fridge, and although it looks much better than before, it's not perfect. I was still satisfied at that point. However, it appeared it also removed a thin layer of the surface along with removing the scratches, which brings out a slightly different color. I then used Revere Copper and Stainless Steel Cleaner, and the refrigerator now looks great! I guess the combination works nicely. Research, practice, and apply.

Lalo Gloria
- Laredo, Texas

January 31, 2009

A. OK, I used a scotch pad on my Jenn Air Dishwasher scratches up and down, the grain left to right. Read all the posts went to buy scratch b gone, but $50 is a bit high, tried "scratch away" 9.99 home depot, its basically different sandpapers and some gunk that's supposed to "Magically" remove scratches. Scratches are still there, but now I am the only one that knows it, which I consider fixed (basically it worked). I love the WD-40 idea, if I were to do it over, I would get 600 bit maybe 800 and maybe 400 grit sandpaper, wet the paper, rub out scratches and use the WD-40 to polish and wrap things up, this will take you from looking like crap to barely noticeable, they are scratches they need to be sanded out. (but the sanding does leave some minor marks as well) I am using WD-40 on all stainless appliances now.... the answer is do the best you can , it will never be factory new again ... not noticeable to the average joe is as good as it might get..

Paul Bialas
- Milwaukee, Wisconsin

March 10, 2009

Q. We just installed a brand new polished stainless steel sink. Unfortunately someone (perhaps the cleaner or maybe the painter) scratched the finish - it looks like it's been scrubbed with a scouring pad. The damage covers a spot about 3" square. What do you recommend to fix the finish? Some conditioner or polishing agent?

Alicia Wolcott
general contracting firm employee - Rhinebeck, New York

April 4, 2009

A. Our house sitter used the scrubby side of the kitchen sponge on our ENTIRE fridge / freezer doors. My wife was in tears, not what you want when you get back from vacation. There were swirly scratches over the entire thing and a spot where he scrubbed really hard (across the grain, of course).

Any way, I bought the Scratch B Gone kit and gave it a go. It did take a bit of work to get a good working method for me, but the swirly scratches are gone. However, I had to do the entire thing, and it is difficult to keep the new brushed finish you are creating as straight as the old finish. It still looks much better than the swirly marks though. It would look better after I buff it out more with the finer scrubber from the SBG kit.

Which brings me to my one complaint about the SBG kit. The tiny bottle of "ultra shine" didn't last that long and I still had to clean the surface with WD40 afterwards. I looked on line to see about buying more of the Ultra Shine, and was disappointed to see that it costs $30 for a tiny 2-oz bottle, and even crazier, it costs another $10 to ship that tiny bottle via UPS ground.

There must be some other liquid I can use to finish off my fridge. Water? Water with a little dish soap? Maybe the WD40? I'll try a few things before paying the $40 for the little bottle.

Karl Johnson
- Seattle, Washington, USA

April 6, 2009

Alicia, Sinks take a beating AND YES there is a perfect and easy solution. Scratch-B-Gone is perfect for sinks. In fact, if you look on our website you'll find many pictures, including my 26 yr old sink, of before and after pictures. My sink took 25 minutes to bring about a brand new finish. And by the way Paul, Sorry you're settling for "I can still see the scratches" results. Next time try Scratch-B-Gone for "I can't see the scratches anymore" results.

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

September 21, 2009

Q. I 'cleaned' my s.s. stove with a green kitchen scrubbie and severely scratched the surface. After checking this site out and seeing some interesting suggestions, I headed out to my supplier looking for some of the products mentioned. While they could supply me with what I was looking for. I'd have to order it and it would be delivered later. On my way home I passed an auto supply store and thought 'cleaning aids' and they suggested Autosol [linked by editor to product info at Amazon]. Cheap! I now have a stove top that is essentially free of all the minor scratches but with some effort, I'm sure I can remove the deeper ones. The problem will be that to achieve that goal. the stove top will be as shiny as a mirror.

Next time, before I clean a new appliance, I'll RDM.


David Dodge
- Vancouver, BC Canada

September 26, 2009

David, good find but if you want to get the 'real' scratches out you can do it quickly and thoroughly with Scratch-B-Gone. Scratch-B-Gone is now the most recommended surface repair kit for scratches, stains, rust, chemical and heat scorch and scuffs from all manufacturers of Stainless appliances, sinks and grills. When you're tired of settling and looking at the scratches, GET Scratch-B-Gone.

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

November 3, 2009

Q. My maid by mistake cleaned my stainless steal range and dishwasher with the abrasive side of a sponge as you can imagine she scratched the surface in a circular motion pretty bad. the scratches are driving me crazy they are not deep can anybody tell me how can I fix it since they are brand new appliance. thank you

chuck vidal
- miami Florida

November 5, 2009

Hi Chuck, this is a very common issue with those 'green scrub pads being used improperly. Hundreds of satisfied customers have used our Scratch-B-Gone product to resolve and fix this type of problem on sinks and all, non-coated major appliances. Tell you maid service about our product too as they can use it in the future to resolve similar issues elsewhere. Good luck

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

November 22, 2009

Q. Regarding those mysterious spots and blobs that you find on the appliances. I have to ask, do you have a dog? If so fido is probably to blame, sad to say. Our Welsh Terrier Nigel loves to get his beard wet drinking and then walk around dripping. Eventually he decides to shake it off and voila! - grungy dog beard spots everywhere. I've got them on cabinets, furniture and even the TV screen. I also believe that his occasional mighty sneezes contribute to the mess. Yuck.

Thanks for the shower Nigel.

Jeff Franklin
- Austin Texas

December 10, 2009

A. We are/were planning to buy a stainless fridge, but after reading this blog I'm nervous about the challenges many of you have with scratches,etc. But! to those of you who are having water spots,fingerprints, stains, or grease problems there is a product called Twinkle Stainless Steel Cleaner and Polish [linked by editor to product info at Amazon] spray that does an absolutely beautiful job bringing your stainless back to it's original shine.

Angela Buck
- Raymond, New Hampshire

January 13, 2010

Q. I have new GE profile french top freezer bottom with water ice dispenser. I also have developed lighter spots that are multiplying on one door...what is this and how to get rid of? Please...not even a year old!

stephanie perrin
- mandeville, Louisiana

May 12, 2010

Q. I have read numerous posts regarding stainless steel scratch repair, but have not seen too many regarding refrigerators. I have a GE GSH25ISXSS 25.0 Energy Starr cu. Ft. Side-by-Side Refrigerator. It is stainless steel, but I cannot determine what type of stainless steel. I greatly despise this refrigerator as it has a multitude of water streaks/stains running down the front under the water dispenser. I cannot get rid of them and before ridding myself of a quite expensive appliance was wondering if there are suggestions for this specific water stain problem. Again, I do not know what kind of SS, just that it is SS.

Sheila Borgen
home owner - Slidell, Louisiana, USA

July 5, 2010

A. Hi, sorry your having such a problem with your GE unit but what you describe is too common. Scratch-B-Gone will quickly fix this problem. Since you are getting discoloration, the surfaces are not coated and will respond well. Try to wipe water away quickly after each use. Best

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

July 29, 2010

Q. I had minor scratches due to Scotch Brite. I used the rub in the direction of the grain method on my GE stove. The scratches seem to have gone but the numbers on the stove have faded. Is there a solution to this?

Cindy Jones
- Cleveland, Ohio

August 8, 2010

Q. I have a Kenmore dishwasher. I cleaned the inside with a green Scotch Brite pad and left very fine scratches behind. The inside is not brush finish. Being a perfectionist(a fault and a curse) I would like to remove the scratches; any suggestions?

John Lawrence
handyman - Fort Pierce,Florida, USA

August 13, 2010

A. To Patricia who had her appliances scratched by granite installer.

Hello, Patricia. I have a similar problem with light scratches on our brand new fridge (do not use magnets on a stainless steel fridge, everyone) and that's how I found your note. Your note really got my attention. If your installer is a reputable company and not your brother's cousin twice removed...or similar family have every right to DEMAND that they repair or replace the damaged fridge. If they are a reputable company, they have insurance for mishaps such as this. Of course, they don't want to be bothered and there may be some expense, and it is much easier for them to just say "no", but YOU deserve to be made whole. It may have been an accident but since you didn't do it, someone IS LIABLE! They are just hoping that you will go away and may even have had a good laugh at your expense over the water cooler...but call them, explain what happened, be polite but appropriately expectant, and tell them you would appreciate the item being repaired/replaced before you have to file a letter with the BBB, Chamber of Commerce, the store that you bought your granite through (Home Depot maybe...or other reliable source) and the POPE if necessary. These companies EXPECT you to back down. On MANY occasions I had to "fight"...diplomatically...shouting and yelling does no good...puts them more on the defensive and you will be the butt of MORE jokes at the water cooler. Home Depot, for example who I think highly of, made it right when the counter top installer they sent mis-measured everything(!), forgot the backsplash, and cut one sink on the wrong side of the new countertop...all this causing 2 weeks of delays with NO countertops as I took off the old ones myself. I "bitched" and Home depot got on the company (Silestone), They replaced everything and H.D. sent me a $400 store credit for my trouble. Believe me, your granite company knows that good news impacts few, but BAD news loses many customers. Call them, politely explain the problem and your expectations. If the lack of response continues, start the letter writing and calling.

I LOVE stuff like this and I VERY RARELY lose. I am polite, professional...but I stick to my guns...even if it involves multiple calls, letters...including certified mail if necessary with c/c to anyone important you can think of. At some point for me, the actual issue loses its significance a bit and it becomes the challenge to make it right that gains my priority attention. If you're wimpy about doing this...ask your husband...or sad to say...another Man in the family to intervene on your behalf. As it stands are being screwed over, you know it, the company knows it. Give them the opportunity to do the right thing. If not, turn the fan on high speed because it SHOULD hit it BIG TIME when you come out of your shell. Best of luck and I would be very interested to hear how you make out.

Alan Glasser
- Norfolk, Massachusetts

August 14, 2010

Q. I have a divided stainless steel sink with a mirror finish on the divider. Unfortunately, I didn't listen to my subconscious tell me not to use a brillo pad to try and remove a small scratch. Needless to say I now have a dull finish in that spot that is annoying me to no end. Will scratch b gone help?

Chantel Hopson
consumer - Duarte, California, USA

September 24, 2010

Q. I am also having lighter white spots that keep on accumulating mostly when my mother-in-law visits. Much attention has been made to scratches. Would you treat these spots the same way as a scratch. I'm sorry but relieved that I am not the only one experiencing these spots that won't come off. Thank you.

Joanne Kulkarni
- Springfield, Illinois, USA

September 26, 2010

A. Hi :)

I own a kitchen appliance store. For years I have been fortunate to have had very minimum dings/scratches on our stainless steel appliances on our showroom floor, and when we deliver them. However, it has always been a fear for if some scratches did happen, especially on our stainless steel products.

Two weeks ago I bought Barry's system (Scratch-B-Gone) and I am having great results with it through several practice sessions on scrap stainless steel appliances that we scratched up to practice on. I wanted to have it and already know how to use it should a repair be needed (in our store or at a customers house). ...and if results keep staying consistent, we are considering adding for the public, a stainless steel repair service through our store, or either selling his kits at a retail level to our customers.


Go to a repair shop, appliance store, junkyard etc., and get a door off a scrap appliance AND PRACTICE ON IT FIRST before you use ANY suggestions on this site.

You first have to have the right materials and tools, then you need to do a few practice runs and perfect your skills (trial and error?) on something that does not matter if you mess it up or get lucky and make it look better.

There is a great peace of mind when learning on scrap stainless as opposed to a sometimes "one shot chance" at your prized appliance in case you chose the wrong materials, tools, chemicals, pads, sandpaper etc., or failed to read, or misunderstood the instructions/tips.

Vic Bonner
- Tupelo, Mississippi USA

October 2010

thumbs up signThanks for a great posting, Vic, that makes real sense.


Ted Mooney,
Teds signature
Ted Mooney, P.E. RET
Pine Beach, New Jersey

October 17, 2010

Q. Dear Sir/Madam,

I have damaged my inox surface (cooker hood Keppersbusch KD83750GE) and Microwave Oven Ikea NUTID MW6 while cleaning it with the wrong product. Probably glass cleaning product or other detergent. It now has some black marks, like traces, that won't disappear.

Could you please inform if any of your products can remove these stains? Would it be possible to buy the product online since I live in Belgium? or do you maybe have a distributor of your products in this country?

Thank you very much in advance.

Best regards,

Henar Alonso Espianco
home owner - Brussels, Brussels Capital, Belgium

October 23, 2010

A. Well, I had some hairline scratches on my brand new Kitchen Aid cooktop. Bought scratch-be-gone and proceeded to scratch up my cooktop. Basically, as another poster wrote, this product is way too abrasive. Maybe for a grill or scratched up sink it's fine. But for an expensive Kitchenaid it doesn't work. It dulled the finish on the area I worked on. Watched their video and used the gray pad too. It took out the scratch and dulled the sheen. I had to do the same to the entire front of the cooktop to even out the finish so it would look uniform. I was much better off with the micro scratches.

Andrew Horowitz
- Boulder, Colorado USA

October 28, 2010

Hello Andrew. As the inventor and practitioner of Scratch-B-Gone, I take reviews like yours very seriously. I am sorry that you appear to have had difficulty with our kit, but as I have pointed out in many previous postings, SBG is not only recommended by but sold by and/or used in the factories by ALL of the leading manufacturers of high end expensive appliances including GE, Whirlpool which makes Kitchenaid and Maytag, Subzero, Wolf, Bosch, Electrolux, Thermador, Viking, Bertazzoni, Dacor. Scratch-B-Gone has and will continue to prove it's value and worth BUT we can't be responsible for how it is used. We are proud to report that we have helped many many folks in similar situations who have reported excellent and 'beyond expectations' results. Hope you'll give us another try.

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

November 10, 2010

Just wanted to add another vote of support for Scratch B Gone product. It DOES work great!
I have absolutely no affiliation with the product, just wanted to post a positive review in support of it (as it worked perfectly for my needs).

I originally found out about it from this site in my search to remove scuffing and scratches from stainless steel GE appliances.
After reading about it here, I was still a bit skeptical, as a few scratches were rather deep and the thought of putting sandpaper to it just didn't seem like it was going to work.
Someone mentioned that Home Depot carried the product - it does NOT. Or at least none in Austin do.
You can look up local distributors on the Scratch-B-Gone website. I went to a local BBQ Galore store down the street. They actually had 2 versions of the SBG, one a full kit, the other a little touch up kit. The little one had 2 mini scrubbers and a piece of cloth in there. Cost was $15.
The full kit was $50 and includes everything you'll need to get rid of the scratches. Sanding strips and pads, polishing compound, cloth, a learning DVD. A little "test" pad is included as well in order for you to test if you have the right finish on your stainless steel (so it's not clear coated, which will not work).

If used properly, the kit gets rid of all the scratches, even the deep ones. You just have to read the instructions, then follow them exactly (and have patience). It is VERY easy. Just use the right grit of pad(or sandpaper that's included) and GO ALONG the GRAIN. With patience, the scratches WILL be gone.

It worked awesome, $50 well spent!

- Austin, Texas

Ed. note: Thanks for the nice testimonial, Nick, but we discourage testimonials even when they favor a supporting advertiser of the site, because the internet is largely anonymous. Suppose a competitor now submits a trashing of the product, using a fictitious name? Do we print it? Our guideline is to restrict postings to technical matters rather than commercial issues so there are no vested interests on any side of a question. Unfortunately, this thread and a few like it have wandered into the commercial area, but we want to minimize that.

November 18, 2010

Thanks to Paul Bialas of Milwaukee, Wisconsin for his post. I have spent hours on this site trying to decipher truth from myth. Despite the claims of scratch be gone being at every show room, I could not find it anywhere. I went to all the major appliance and hardware stores in my area and no one had it or heard of it. After reading all of these entries I feel better about taking the rough side of a kitchen sponge to my SS refrigerator in at least I am not the only bonehead to do make this egregious error!

Anyhow, after hours of deliberating and being told by every store I went to that there was nothing to be done, I took Paul's advice about what he would do and yes, it isn't perfect, but it cost me about $4 and took about 5 minutes. All I did was get a small square of 1200 grit wet/dry sandpaper, got it wet, and gently rubbed with the grain (up and down). I polished the area with a little WD40 and it looks much, much better. Even my wife is happy with the result. If you look really close, you can still see the scratches and if you catch at just the right angle or in the right light, it does look a little shinier in those spots that I rubbed, but now you really have to look for the trouble areas as allowed to being able to see them from across the room in any light or from any angle. So, all things considered I am happy with the result, which says a lot because I am kinda anal and a perfectionist of sorts.

Hope this helps some of you who like me have spent way too much time on this site trying to make some sense of all this info!

Chris Kurz
- Vacaville, California, USA

Ed. note: Yes, Chris, this thread is far too long to actually expect people to read it all. But it's a busy public forum and lots of people have comments, so we print them all; and readers can just grab a sampling :-)

December 29, 2010

I had some spots from hot spills on my stainless stovetop. I placed a vinegar soaked paper towel on it and left it overnight. I guess it ruined the finish. It left marks with the towel's embossed markings and and it is discolored. Anything we have tried only makes it worse. Any suggestions would be appreciated,

Jean Chapman
hobbyist - Corpus Christi, Texas, USA

March 11, 2011

Yes I too have stainless steel appliances and have used the green side of the scourer on my stove when I accidentally put a couple of scratches on my fridge I just thought okay...use the green side and GENTLY buff it my horror I have made it worse and its on the front at eye level! As I live in Australia we can't get the revere copper and stainless steel cleaner and I DEFINITELY do not want to use sandpaper of any there another product that can be used that works? help...

suan moyle
- Perth Western Australia

March 12, 2011

I used goof-off to remove the store sticker from my Kenmore Elite Trio 7857 Fridge and now I have shiny spots.

The manual does not say anything about a coating (nor do I see the words "ultra satin"). The fridge appears to be colder to the touch than my SS stove and I get fingerprints when I touch(admittedly they aren't strong prints).

Is there anything I can do to take away the shine that the goof off caused? I bought the fridge from Sears Outlet at a considerable discount ($780) and I will not be able to find anything anywhere near as nice for the price.

Tia Kight
- Baltimore, Maryland

March 26, 2011

To: Cary A or anyone who can help me

Hello how are you, well I read your recommendation, I just wanted to make sure the product is good and actually I clean the refrigerator by mistake with the green sponge stainless scratching the refrigerator is my boss, and I need to remove the scratches need a real solution, because I want to keep my job

Markos Dona
- New York

April 2, 2011

Hello Tia, Suan and Markos. Sorry I haven't gotten back to you sooner AND YES, Scratch-B-Gone will quickly remove the green scuff damage as well as our Ultra Shine applied to a towel and wiped over the discoloration due to the sticker will instantly blend to match. Thanks for asking and best of results.

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

April 28, 2011

I have a whirlpool stainless steel side by side with ice and water in the door and there appear to be swoosh marks on the stainless steel. I have looked closely and I can't see any actual scratches yet using regular cleaner does not appear to remove them. The stainless steel is a brushed type on the handles and a grain type (not mirror finish) on the front. A) do I have a real SS fridge or is a clear coated one I've been reading about here? B) is there a way to get out the swooshes (they look like stains) without sanding?

Paul Snyder
- Aurora, Colorado

June 14, 2011

I have a brand new Samsung (DMT800RHS) that is not even a week old. I had some sticky dripping down the middle of the door (possibly sugar water or something like that) and I proceeded to clean it with only a paper towel and some Zep Stainless Steel Cleaner Aerosol Spray. My problem is I did not clean with the grain but against it since the drip was down the front, against the grain. Anyway, I did not use any abrasives at all but I can see some faint scratches that are very noticeable at certain angles/light. I guess the sticky residue was enough to create the fine scratches, who'd of thought?

Any suggestions on what to try on very light scratches? I am too nervous to try any sanding paper/sponges since my scratches are fairly light. But they are still noticeable. Perhaps some sort of a polishing compound? I don't want to make a bad situation worse by leaving shiny marks or dark areas using heavy duty sanding compounds or sandpaper. Anyone else have success removing light scratches in SS using something like auto rubbing compound, Bon-Ami, or baking powder on their SS appliance? Any ideas for faint scratches that show because they run against the grain?

Thanks everyone. Great forum!

Mike James
hobbyist - Long Island, New York, USA

July 14, 2011

I had scratches on my stainless steel fridge and I found by going on line that a small amount of Olive Oil applied to a soft cloth and and rubbed with the grain and then wiped with a clean cloth vanishes the scratches. My husband was amazed as he had to look real hard to see where the scratches were. I only clean my appliances now with OLIVE OIL. Sounds wacky but it really works.

Donna Fitzgibbon
- Invermere, BC Canada

September 9, 2011

We have a Kenmore Elite stainless steel refrigerator with a satin finish. I stupidly used the wrong side of my sponge when cleaning which resulted in numerous surface scratches. I feel sick inside. Will scratch b gone work on a satin finish?

Terry Sanchez
- San Antonio, Texas USA

September 18, 2011

Thank you for your question. Yes, a satin finish just means that it has a grained finish. The only time Scratch-B-Gone would not be safe is on 'coated' or 'imitation-look' finishes.

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

December 13, 2011

Just wanted to bump this thread with my experience on Scratch-B-Gone. I was very nervous about trying this product on a 36" Kitchen Aid hood. The hood had MAJOR scratches on it during shipping and we could not return because it was open box. The hood looked like it should be tossed in the trash before I started. To say the least my wife and I felt SICK about the damaged hood.

I felt a little strange taking sandpaper to a $1,000 hood. But it actually worked like a champ. I ended up refinishing the entire front of the hood so that it all matched up perfectly. I don't usually post reviews on products but this one saved me some major cash. The hood looks brand new. If any one wants to see a picture let me know.



Donny Williams
- Saint Charles, Iowa, US

Ed. note: Yes, please post a picture, Donny. We thank people for taking the time to write, but testimonials for or against a specific product on the largely anonymous internet aren't of much reputability anyway, and they encourage shills to post with fictitious names -- a problem that we fight continuously :-)

February 11, 2012

Q. I was trying to buff out scratches from my stainless fridge and followed the advice of making a paste with Barkeepers Friend. I let it stay on for a few hours, wiped it away with a dry cloth and am left with several white spots and dull spots. Any help would be greatly appreciated.


Todd Lane
- Atlanta, Georgia, USA

Meguiars Scratch X 2.0

March 14, 2012

I just scratched my stainless steel refrigerator and had about a 3-4 inch scratch. Being that I've only had this for about 3 weeks I freaked. I went out to see if there was anything on the market that could remove this scratch (before my wife got home) and the sales guy said there is not much you can do. Prior to going out I read a few posts here which said 3M rubbing compound, so I asked the associate did they carry anything like that he said "no, but if we do it will be with household and automotive wax ... ah ha! Wax, I thought, so I quickly ran to the isle and started to look for any compound or wax. To my surprise they didn't have much but however they did carry Meguiars Scratch X2.0 =>

hhhmmmm! So I grabbed a bottle of the $9 X2.0 and hurried home to apply it to my fridge. I read the instructions (of course I did) which required a soft cotton or terrycloth towel so I grabbed one of my white guest face cloths and squirted about an aspirin size amount on it and in a circular motion just like I would apply wax and did this for about 1 min and reluctantly peaked at the results. WOW! Needless to say part of the scratch that I was rubbing had disappeared so I quickly applied more and started to go over the entire area and in about 4-5 minutes I was done and the scratch was gone. I went over the area with some vinegar just to clean off any residue and to make sure I wasn't being deceived by this product. It worked very well. So if you get a scratch on your stainless steel appliances run out and buy a bottle of this stuff its worth the $9 to save looking at a scratched up $2600 refrigerator.

Leslie Curtis
- Grosse Pointe Farms, Michigan

March 19, 2012

Q. I completely screwed up at work and used a scouring pad on our stainless steel wall. I know it's the stupidest thing in the world; I didn't even think.

I was wondering if anyone knew of how to get the scratches out?

Any help would be muchly appreciated.


Tegan Edwin
- New Zealand

March 26, 2012

Q. I have a Samsung fridge and it's the brushed stainless steel. Just wondering if these techniques would work? Thanks!

alyssa collins
- Rocklin California usa

April 14, 2012

Q. The other day we scratched our brushed stainless steel backsplash sheet, when we were cleaning the hood fan filters. The hold fan filter slipped and scratched the backsplash. The scratch was visible. After trying many products nothing hid the scratch. We then used MAAS Metal Polish Cream. The product his the scratch, and created another problem.

While the polishing cream removed the scratch, the stainless steel now appears darker/shinier in color than the rest.

I tried to buff it out with no success. When using the MAAS cream the cloth turned black.

Please help me. I am disappointed and I believe I ruined my backsplash.
Please help.


Alex Terri
- QC, Canada

April 17, 2012

A. I used Maas metal polish [linked by editor to product info at Amazon] for All Metals -- rubbed the creme into the scratched area with a circular motion, -let it dry; buffed with a soft cloth. It took four applications and patience. Followed up with the stainless steel cleaner provided by the manufacturer wiping with the long grain-and all the scratches made while installing the side by side Kenmore Elite were removed. My refrigerator door gleams. Reading the postings of what worked for others prompted me to use the Maas which I had on hand for brass and copper polishing. Thank you for your help.

Mel Lewis
- Bettendorf, Iowa, USA

April 18, 2012

Q. I would like to try the Revere Compound for scratches on my stove. Has anyone else tried this with success?

Olivia Chiusnano
- Sarasota, FL USA

April 19, 2012

A. Hi Olivia.

It's a long thread, which takes a lot of patience to read; but please read it or search it for the word "Revere". 3 people have recommended it, and one person has dis-recommended it. That may have a lot to do with the type of stainless steel in the appliance, or the type of fake stainless steel paint on the appliance -- so please identify your stove and, if you happen to know it, what the actual material is. Thanks!


Ted Mooney,
Teds signature
Ted Mooney, P.E. RET
Pine Beach, New Jersey

May 2, 2012

A. Creams alone will not remove 'scratches' from Stainless steel but rather the micro abrasive contained within can remove surface transfer or scuff which can appear to most as a scratch. Scratch-B-Gone is the most recommended single product by most all leading manufacturers for scratch, rust and stain removal because of its simple and effective way of removing scratches from their appliances. Gives us a call and let us help answer your concerns

barry feinman
Barry Feinman
Restore It Yourself, Inc
Carlsbad, California

June 2, 2012

A. I just tried a solution posted here on my KitchenAide dishwasher. 409 - scotch brite green side and it is amazing. Oh the scratch is still there but barely and I'd have to point it out for anyone else to notice. Thanks.

Jill LaPierre
- Elmhurst Township

Ed. note -- Readers: Jill repaired her scratches this way, but please note the implication, i.e., that ScotchBrite is more than sufficient to scratch stainless steel. In a few cases that capacity for scratching can be beneficial (to remove larger scratches), but most of the time it would be considered a cause of scratching rather than a cure; so don't use it to clean stainless steel.

June 23, 2012

Q. I have used a recommended scratch remover on my stainless steel hob. Left with a high shine will this dull down ?

john hill
- uk

November 2, 2012

Q. I am a A/C certified licensed contractor in South Florida, I just finished a clients house installing there commercial kitchen hood & backsplash. After the installation the owner noticed a scratch on the backsplash which is also stainless steel, the scratch is only 3" long and you can't even feel it with your finger nails but you can surely see it.
In order for me to get paid for my work he wants me to remove the scratch from the stainless steel backsplash, could anyone please help me and tell me what is the best product to use, time is of the essence, please help me. Thank You to anyone. I am going back tomorrow can someone please help me now. Thank You

Mark Balasco
President & Owner - Davie, Florida, USA

January 3, 2013

Q. Can scratches in a platinum finish fridge be fixed in the same way as a stainless steel one?

Kerryn Hukkinen
- Toowoomba, Queensland, Australia

January 5, 2013

A. It's important to realise that some stainless steel has a clear lacquer coating, and the scratches may be on that, rather than on the underlying stainless steel. I have just cleaned some scratches from out fridge, and all it took was a very mild abrasive (I used Silvo, a silver cleaner).

So before you try more aggressive abrasives, first try something mild, like maybe Silvo, Brasso, toothpaste, or maybe single-cut car polish

Paul Wray
- Sydney, Australia

January 7, 2013

A. I've read through many of the comments on this site... since I too had someone use the rough surface of a sponge (cleaning company that said it wouldn't scratch, but it does leave fine scratches!). This was done on the stove tops and in the sink. After reading the posts, I'm thankful the refrigerator was not cleaned with it at least... but the refrigerator does have fine scratches by the handle from fingernails. So... like most, I googled how to get rid of scratches on stainless steel and found this site. What I find interesting, and discouraging/frustrating, is thinking why would someone happen upon this site after the issue is resolved? Considering this, I wonder how any testimonials can be believable... I don't know, just a thought. If I find something that works I will try to remember to come back and write about it... if I remember this one amongst all the sites I've read looking for advice...

Ann Blake
- Milwaukee, Wisconsin

February 22, 2013

A. I remove scratches from stainless steel for a living and the easiest way I have found to remove scratches is to buy 3m abrasive pads (maroon or brown will do the job), attach them to a block and sand with the grain until they are gone under water. Scratch be gone does have an all in one kit I have used but quick and dirty this is the ticket

Aaron Bartlett
- Vancouver BC

May 3, 2013

Q. I have a stainless steel refrigerator that had a water mark down the front. I used a auto rubbing compound on it which took away the water mark, but also took the stainless steel finish off. Is there anything that I can use to restore the finish? I have tried Sheila Shine, but it didn't help.

Diane Harleston
- Bakersfield, California, USA

May 15, 2013

A. OK. I never post to these forums. I read exhaustively all 3 pages today. We have a condo which we rent out. The refrigerator is stainless and is about 9 years old. It had numerous swirly scratches below the icemaker on the freezer door. I really hated the look but did not buy a new one with renters and cleaning person coming in.

First I tried Barkeepers Friend. Helped a little, but door looked streaky. I then found this stuff at a big box store called Rejuvenate Stainless Scratch Remover. It sounds very much like SBG. It has 2 pads, maroon and gray. I used only the gray pad (finest). I did the entire freezer door. To the untrained eye, you would never know the door had been so scratched. Is it perfect? No. But I would say if a pristine brand new door was a 10/10, I would give this a solid 8-8.5. And I am picky. It looks 100 percent better than before. This stuff for the whole kit was less than $6. I would wholeheartedly recommend it if the only other option is replacing the door panel. PS...door panel would have been almost $800.

Dave Freit
- Ft Pierce, Florida, USA

June 12, 2013

Q. My husband and I just recently remodeled our kitchen and purchased all new stainless steel appliances. I knew they were difficult to keep clean, but I didn't know how easily they would scratch. After about a week I noticed deep scratches on the backplate (which is also stainless) of the water and ice dispensers on the door of our new LG stainless refrigerator. Is this just normal wear and tear or is there something I can do to prevent glasses from scratching the backplate?

Cindy Ruark
- Cincinnati, Ohio, USA

July 9, 2013

Q. Okay, so how the heck does baking soda work with scratches? I've tried and they're still there. It doesn't seem to work for me -- am I doing something wrong?

Stuart Andrew
- Brisbane, Qld, Australia

July 2013

A. Hi Stuart. You may be trying to remove a deeper scratch than some other people. Claudia said baking soda "has very very slight grit to it". You can dig a foundation for a skyscraper with nothing but a teaspoon, but it would take most of eternity, and trying to remove a deeper scratch with something with very very slight grit is a similar situation. You'll probably need one of the more abrasive approaches. Good luck.


Ted Mooney,
Teds signature
Ted Mooney, P.E. RET
Pine Beach, New Jersey

Q. August 21, 2013

I have a new Franke kitchen sink. I have noticed that it has a lot of small scratches right across it. You can't feel them as they seem to be underneath a shiny coating. Is there any way of removing them without removing the shine?

Lynn Packer
- Nelson, New Zealand

January 7, 2014

thumbs up signI use Turtle Wax car paste on my stainless steel fridge, stove, microwave . I was told of this by the saleslady at Lowes. It is WONDERFUL, but don't leave it on but a minute or two, and rub off with a paper towel in direction of grain. My problem now, is several scratches made by my grandson, with I don't know what? I will try Scratch b Gone. It is upsetting to have high end appliances and want them to last and look nice. I will use the Scratch b Gone and won't try anything else, but move on and accept it ... which is hard for me to do. We must realize these are just material things and keep things in balance. Kind regards,

Mary Brandt
- Battle Creek, Michigan

June 6, 2014

A. I have been cleaning houses for 20 years and have been using plain old lemon oil (Old English) on stainless steel appliances to clean them and get a nice finish. I put some on a cloth then buff it on.

T Snider
- Kitchener, Ontario, Canada

June 15, 2014

A. I will admit I was frustrated to see that most responses in this feed are from a commercial supplier of a scratch removal product. I prefer to see a user recommend a commercial product than its rep; it carries no weight for me that you recommend your own product.

Anyhow, i found this video on youtube very helpful. It is from a range hood company, but they aren't selling you a range hood, just telling you and SHOWING you how you can do it. He is also honest about the amount of effort it takes to refinish. The tips he gives about not scrubbing, etc., are so important, because even if you use some miracle product, if you don't apply it perfectly as he shows, you will end up creating more problems than you solve.

Hope this helps

Aysha Haines
- Fernie, British Columbia, Canada

June 2014

Hi Aysha. Thanks for the very interesting link. But you complain of there being ads on this page, while the video you suggest begins with an ad, too. Free services like this page and the video you suggest unfortunately cannot exist without advertisers.

I find it best when products are openly advertised, so you can decide that "it carries no weight" for you if that's the way you feel. Whereas when shills post with fictitious names and pose as satisfied users it is unfortunately quite impossible to tell whether a posting is really from a satisfied user or is from a shill with a fictitious name pretending to be a happy customer :-(

Thanks again, and regards,

Ted Mooney,
Teds signature
Ted Mooney, P.E. RET
Pine Beach, New Jersey

November 9, 2014

I looked at the video and it's obviously not spam, are you suggesting it is?

After reading this long thread it looks like there are three options, the product repeated several times or wet/dry sandpaper or scotchbrite the purple and brown. The product at $49 is too high priced and for something that appears to be done with $5 dollars in material.

If you are suggesting the video was spam and therefore not practical, you either didn't watch it or you're a shill for the $49 dollar product.

If service to this community is the top priority the best options for the poster should show the disparity between a $49 dollar solution and a $5 solution without promoting the higher priced one.

Ray Wert
- houston, texas, usa

November 2014

Hi Ray. A man hears what he wants to hear and disregards the rest. I don't think I made any of the assertions that you imply that I did, including that the referenced video is spam. Readers can read the dialog and judge for themselves who said what.

You're certainly welcome to feel that you can fix scratches for $5, so $49 is too much (although I see it on Amazon for $29-$44) and to have your opinion printed here; there are multiple opinions on everything under the sun. Amazon has 110 reviews of the product: although more than half are 5 Stars, there's some 1 and 2 Stars as well. Be well, but please be charitable and remember that the readers are only able to read your opinions and your suggestions and follow them if they wish because:
1. we printed it; we didn't censor it, and
2. the "$49 dollar product" and other advertisers make this free site possible for you. Websites are free to look at but not free to build.


Ted Mooney,
Teds signature
Ted Mooney, P.E. RET
Pine Beach, New Jersey

December 16, 2014

This worked perfect. Small block of wood but could be sponge or anything to help wrap sandpaper around, while applying more or less equal pressure across surface. I was afraid if i used my fingers then it would for example have more pressure where my fingers pressed the sandpaper against the stainless.

Used 500 grit sandpaper; sanded in direction of grain. At the end of each stroke lifted up block and then started back down the other way or alternatively just swipe in one direction. If you don't lift at the end of the stroke, when you reverse it might dig in deeper if you don't lift sandpaper. I think if we would have used 320 or 400 would have worked but didn't want to risk it. If deep scratches then might do 320 and then go to 500. This was stupid easy and didn't require much time or effort. When I finished I used vegetable oil on paper towel, because they were close by, but I don't think I really needed to.

Ray Wert [returning]
- houston, texas, usa

December 21, 2014

Q. Hi I spilled something on my new dishwasher door.
Now I have a long white mark on it. How do I get it off.
I have tried WD40 on it to no avail.

Please help


Ann Dwyer
Delongi dishwasher - Menai Australia

December 29, 2014

A. Do not use paper towels or any soft cloths on any stainless steel surfaces. I only use wipes specifically made to clean SS ... anything else can potentially scratch your SS appliance. The use of paper towels is how my GE stove ended up with scratches in the first place ... I did know that PAPER will scratch stainless steel. Also, my cat runs across the top to get to the window and I noticed his footprints and assume his nails might have scratched the surface as well. Based on the responses at this site I am planning to try the Revere copper cleaner

pati dilorenzo
retired real estate broker - vestal, New York, usa

January 2, 2015

A. Lemon oil will work wonders when all else fails to cover spots and hide minor scratches. Good luck all!

Paula Anderson
- Chico, California USA

January 6, 2015

I'm just going to assume because it didn't come off easily that your stain is in fact etching caused by a chemical attack from whatever you spilled on there. The best way that I know of for you to deal with this is something like the Scratch-B-Gone kit from Restore It Yourself (they are in the product directory here at

Paper towels are not likely to severely scratch stainless steel. It might a little bit. I was warned many years ago not to clean the plastic lenses in my eyeglasses with paper towels, but metal is harder than plastic. Be careful with any "Scotchbrite" or similar type pad, though. Only use ones that specifically say scratchless.

I don't know about cat claws, I would not expect that to be an issue since the hardness of keratin is lower than that of metal, but a quick google search turned up this which suggests otherwise:

ray kremer
Ray Kremer
Stellar Solutions, Inc.
supporting advertiser
McHenry, Illinois
stellar solutions banner

OZ Cream Polish

Microfiber Cloth

January 15, 2015

A. There is a product called OZ cream polish, that my daughter in law suggested. Her father is a sharp tech guy, that really does his research. Anyway, she knew how easy it was to get finger prints and smudges on Stainless Steel. She said with one treatment of this you don't seem to have that problem. I bought the 1 quart size =>

Also: I only use Microfibre Cloths. Bought 8 at Walmart in the Auto Section, then bought a pack of Yellow ones, from Costco Automotive area (Near Oil) (20+ for $14.99).

Go with the grain. Use Microfibre. I do have some surface scratches around new stovetop, that even I need to step up to a suggested process above.

Now need to work on how to keep lettering from being removed on stovetop. Or how to buy a marking pen and write neatly.

Thomas Hillig
- Lakewood, California, USA

Bleach stained my appliances

January 15, 2015

Q. I need help. I used ZEP Grout Cleaner and Whitener on the floor in my kitchen not realizing that some of it splashed on my Stainless Steel Appliances. Now I have discolored splashes on my appliances. Is there anything I can do to help get rid of the marks? I appreciate any help as the appliances are not even a year old.

Jeannine Carandola
- Staten Island, New York USA

January 20, 2015

A. Jeannine,
There's usually two issues that can be at play from chemical damage like that.

One, if you are getting rusting on the affected area, you can clean that up and repassivate with citric acid based passivation products.

Two, any discoloration that isn't corrosion is likely to be etch damage, at which point you will want something like the Scratch-B-Gone kit from Restore It Yourself (they are in the product directory here at

ray kremer
Ray Kremer
Stellar Solutions, Inc.
McHenry, Illinois

January 27, 2015

Q. Hi, I have been looking at everyone's questions and comments. I bought a new GE range stove and I accidentally scratched it with the green side of the sponge. I have a really big scratch on my stove. I found "Rejuvenate" at Home Depot. Does anybody know if this will work or will it make it worse...shall I use something else? The directions say if the surface is not coated it is ok. I am not sure if it coated.

Please Help.


Suzy Velazquez
- Miami, Florida, USA

February 2, 2015

A. Suzy,
The Rejuvenate website lists two products for stainless steel. One is just a cleaner/polish, the other is a "scratch removal kit" which looks to be a collection of different abrasive pads. That should certainly do the trick.

Perhaps the thread would benefit if I try to remove the mysticism here a little bit. Let's try analogy to something more familiar. Think about woodworking. You probably know that a carpenter or wood crafter shapes wood first with rough tools like rasps, files, and planers, and then smooths it by using a series of sandpaper, each with successively smaller grit. You start with the sandpaper with large sand because it more quickly removes the large surface flaws in the wood, but then switch down to the sandpaper with smaller sand because the result is smoother. If you accidentally go back to larger grit after using a smaller grit, now you have made your wood surface rougher rather than smoother.

If somebody puts a big gash in your wooden dining room table, you would have to remove wood from the surface of an amount equal to the depth of the gash, and then re-sand it.

Metal works pretty much exactly the same way. If it's been smoothed with a fine abrasive, a rough abrasive (scouring pad, etc.) will make it rougher. Removing a deep scratch is a matter of repeating the original process and stepping though abrasives from rough to fine.

ray kremer
Ray Kremer
Stellar Solutions, Inc.
McHenry, Illinois

June 23, 2015

Q. I recently purchased a very expensive designer lamp. I am not sure if it is aluminium or steel, but it has a very fine brushed surface. It is a demo, so it has a number of very fine surface scratches. The first few came off easily with 0000 steel wool, (I have previously used this to polish old Navajo silver jewelry without stripping the patina). I came to a small scratch which did not come off so easily, so I applied more pressure and elbow grease. The scratch was removed, but the spot now looks shiny compared to the rest of the surface. It also is ringed by a slightly darker circle. Is this a "satin(?)" finish? Might it be lightly coated with a clear finishing spray? Any thoughts on a remedy would be greatly appreciated!

Philip Core
- Wilkinsburg , Pennsylvania USA

May 3, 2016

Q. I have scratches on my Kitchen Aid fridge door and rust stains at the bottom of the door. The Kitchen Aid people told me I could fix this with a product called Scratch B Gone. Where can I buy this product in Canada?

Laureen Andreacchi
- Markham, Ontario, Canada

August 4, 2017

! I will add my voice of frustration. The majority of the suggestions I've read come from well meaning amateurs. Are there any qualified professionals who are not promoting their product who can give specific recommendations that don't involve the Scratch B Gone product? Mr. Feinman obviously wants to "help" people by selling them his product. Frankly, the cost of Besides the light abrasive pads and moving with the grain, is there a commonly sourced generic substance (oil, acid, other) that a pro finisher uses when repairing the finish of stainless steel?

I am not looking for a PRODUCT to buy. That would be like an Internet cooking forum where someone is asking how to make humous and the advice from a restauranteur is to come to his restaurant or go to the grocery store and buy the packaged product he sells. I'm looking for the recipe to share the off the shelf materials and technique to repair the finish on a stainless steel appliance.

steve ray
- Portland , Oregon, USA

August 2017

Hi Steve. I see a lot of technical info of the sort you're looking for starting from the first page; personally, I don't dismiss is as being from "well meaning amateurs". Although you'd like this page to be more like a Cooking forum than a Restaurant review, only some readers -- not every reader who has a scratched stainless steel appliance -- is looking to source the individual ingredients rather than to use a kit. This particular thread has been on the air for 18 years and we also have several more threads on much the same subject). Good luck.


pic of Ted Mooney
Ted Mooney, P.E. RET
Pine Beach, New Jersey
Striving to live "Aloha"

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