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Something is ripping my brain apart, like I'm trying to live on two different planets simultaneously.
On the one hand, as an engineer and techie, every journal I get is stuffed to bursting with articles emphasing quality assurance; you'd think it was the only game in town. ISO 9000 is, next to Beanie Babies, the biggest phenomenon of the decade; and with so many manufacturers now certified, you'd shouldn't find two bad parts in a truckload.
But as a homeowner all I can say is you HAVE to be kidding me. We bought a door knob for a closet door a year ago and it stopped functioning this weekend. Not much of a surprise since all the internal moving parts are unlubricated steel on steel contact. As you'd expect, they gall and snag. They are zinc plated, and naturally they're finished with a dark non-irridescent yellow chromate so they can look enough like brass to trick the layperson looking through the bubble pack.
So we buy a replacement door knob yesterday, and the two halves can't even be fit together until you do some heavy filing. I won't even mention the bathroom sink project :-)