Letter 10094

"WORLD CLASS" PLATING CRITERIA 

 

WE ARE IMPLEMENTING SOME PROCESS IMPROVEMENT PROJECTS IN OUR PLATING DEPARTMENT TO REDUCE/ELIMINATE PLATING DEFECTS. WE WOULD LIKE TO KNOW IF THERE ARE SOME INDUSTRY STATISTICS OR STANDARDS THAT WOULD DEFINE A "WORLD CLASS" PLATING OPERATION OR SOME BENCHMARKING RESOURCES.

Charles Womack
Hartwell Corporation - Placentia, California, USA


 

I've never heard of qualifying factors for a "world-class" plating operation. I feel that while the sentiment is good, the phrase itself is devoid of meaning or content. In its favor though is that it doesn't turn my stomach like the phrase "best of breed" does :-)

As a starting point though, if it's not a "Plating Shops for the Nineties and Beyond", it's certainly not "world class".

 
Ted Mooney, P.E.
finishing.com Inc. - Brick, NJ


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